ADMINISTRATIVE OFFICER: PUBLIC PARTICIPATION

Office of the Premier

Reference number: NWP/OOP/2026/48
Salary: R338 106 per annum (Level 07)
Centre: Mmabatho
Province: North West
Closing date: 5 October 2026
Circular: No 34 of 2026

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Requirements

Three-year tertiary qualification in management assistant at NQF level 6 and/or equivalent qualifications. 2 years’ experience in public service, customer care and public administration. Valid driver’s license and willingness to travel. Knowledge, Skills and Competencies: Customer care and public administration, understanding of national, provincial and local government structures and relations, Sound knowledge of community structures Programme and project management. Computer literacy skills in Excel, Word, PowerPoint, reporting skills, Creative thinking and analytical skills, Effective verbal and writing communication skills, Negotiation and facilitation skills, Interpersonal and cooperative teamwork, Computer literacy, Data capturing and Time management.

Duties

Coordinate Public Meetings interventions and outreaches. Compile the Public Participation activity reports; collect and analyze performance reports of Operators to compile a weekly report, Identify, document, and alert the management team of trends in custom. Verify the accuracy and Integrity of captured information of the Public Participation database; Daily quality assurance of all cases captured and recommend accordingly on the system, Follow-up and closing of cases. Facilitate the implementation of Provincial complaint management procedures and processes according to the approved policy; Assess adherence to Standard Operating procedures by Operators and Frontline Staff on a daily and weekly basis.

Where to send your application

E-Mail: ooprecruitment16@nwpg.gov.za

Enquiries

Ms. J Links Tel No: (018) 388 4675

Taken from Public Service Vacancy Circular 34 of 2026, published by the Department of Public Service and Administration on 18 September 2026. Open the PDF to check this post against the original. Last checked 18 September 2026.

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