ASSISTANT DIRECTOR: BUSINESS PROCESS MANAGEMENT

Department of Cooperative Governance

Reference number: COGTA: 04/07/2026
Salary: R487 197 – R573 897 per annum (Level 09)
Centre: Bhisho
Province: Eastern Cape
Closing date: 11 September 2026
Circular: No 31 of 2026

Apply with a Z83

Every government post needs the official Z83 form. We will fill in the post, the department and the reference number for you so you cannot get them wrong.

Fill the Z83 for this post

Requirements

National Senior Certificate, An undergraduate qualification (NQF level 6) Diploma in Industrial Engineering, Management Services, Work-study / Industrial Psychology / Production Management / Operations Management & Public Management. Three to Five (3-5) years at supervisory relevant experience in an Organizational Development, Business Process Management and Change Management and Service Delivery Initiatives environment. A valid driver’s license is required. In-depth knowledge of Business Process Management frameworks, 2015 Directive on changes to Organizational Structure and applicable legislation and standards (including the Public Finance Management Act, Public Service Act and Regulations, Treasury guidelines, Change Management Framework and Organizational Design Toolkit and Skills: Able to use Visio (Mapping of Business Processes) Analytical and problem-solving skills, Interpersonal Skills. Communication skills (including advanced report writing and presentation skills) and interpersonal skills and Research skills. Computer literacy (Able to use Visio in mapping business processes). Valid Code 08 (EB) driving license. Incumbents must have worked in Organizational Development field. Competencies: Knowledge of the Business Process Management processes, Job Evaluation Principles, Organisational Design Tool Kit, Principles of organisational Development, Project management principles, Strategic management principles, Performance management principles, Diversity management principles. Skills-Research Report writing, Interpersonal relations, Analysing, and Presentation. Values/Attributes- Interpersonal relations, Integrity, Responsive, Courteous teamwork and Responsible.

Duties

Provide business efficiency enhancement services. Facilitate and conduct business process improvement initiatives. Conduct organisational functionality assessments of department’s internal systems and processes. Conduct an assessment department’s effectiveness and efficiency in supporting the attainment of service delivery objectives. Facilitate the implementation of productivity measurement framework.

Where to send your application

All applications to be submitted online on the following link: https://erecruitment.dws.gov.za/

Enquiries

Ms N. Mdubi at 072 657 6518

Taken from Public Service Vacancy Circular 31 of 2026, published by the Department of Public Service and Administration on 28 August 2026. Open the PDF to check this post against the original. Last checked 9 September 2026.

This post is free to apply for. Nobody may charge you an application, registration or "background check" fee for a government job, and there is no register to join. If someone is asking for money, check them here first.