ASSISTANT DIRECTOR: PRESIDENTIAL HOTLINE

Department of Planning, Monitoring and Evaluation

Directorate: Presidential Hotline

Reference number: 09/2026
Salary: R605 742 per annum (Level 10), plus benefits
Centre: Pretoria
Province: Gauteng
Closing date: 7 August 2026
Circular: No 26 of 2026

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Requirements

An appropriate 3-year tertiary qualification (NQF 6) in the area of National Diploma / Degree in Public Administration/ Communications, Developmental Studies/ Humanities/ Data Analytics or related fields with at least 3 years’ relevant experience in Experience in the Monitoring and Evaluation, data analytics, project management environment and/or administrative experience and/or Customer care. A good understanding of government policies, M&E and logging of cases. Competencies/Skills: The ideal candidate should possess well developed report writing skills, research methodology and analytical skills, sound knowledge of the Microsoft Office suite (including Excel and Power Point) should produce good quality work, be reliable and take initiative. Should have good interpersonal relations and communication skills, should be flexible and have the ability to work with a team Personal attribute: The incumbent must be assertive and self-driven, client orientated, customer focused, solution orientated and able to work under stressful situations and the ability to maintain high levels of confidentiality.

Duties

The successful candidate will be responsible to support Presidential Hotline Directorate in ensuring good quality logging of cases, effective monitoring and support to departments and provinces and support the research, knowledge management and communications functions. Management of case logging and tracking function. Manage and track complaints referred to national departments and provinces (Stakeholders). Manage research & knowledge management and communications. Project and administration support.

Where to send your application

can be sent to Recruitment30@dpme.gov.za 90

Enquiries

Mr M Lehong Tel No (012) 312-0540

Taken from Public Service Vacancy Circular 26 of 2026, published by the Department of Public Service and Administration on 24 July 2026. Open the PDF to check this post against the original. Last checked 30 July 2026.

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