CONSUMER EDUCATOR

Department of Economic Development and Tourism

Branch: Consumer Education, Awareness and Stakeholder Relations

Reference number: REFS/056293
Salary: R487 197 per annum (Level 09), plus benefits
Centre: Umnotho House Johannesburg
Province: Gauteng
Closing date: 15 September 2026
Circular: No 31 of 2026

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Requirements

Grade 12. An NQF level 6/7 qualification in Public Administration/Public Management, Project Management / Public Relations / Communications / Education and Training as recognised by SAQA. A minimum of three (3) years' experience in consumer education, communications, public awareness, stakeholder engagement, training environment. Code 8 driver’s license is essential.

Duties

Translate consumer legislation into easily understandable concepts for consumer education programmes Implement legislation and policies relating to consumer rights by conducting consumer education initiatives Develop and design consumer education material {radio scripts, resource material (files), training manuals, booklets and leaflets} on consumer legislation. Plan and organize consumer awareness events focusing on commemorative months Develop content on awareness campaigns in terms of Road Shows, Media Talk Shows, social media and SMS campaigns on Consumer Rights Provide inputs into the development of consumer education materials for events Distribute education and awareness materials to consumers. Distribute service offerings posters to consumers, strategic sights, and other government departments Facilitate and conduct consumer education initiatives such as face-to-face workshops and webinars. Create awareness and educate around consumer rights through exhibitions, workshops, webinars, campaigns, and road shows Develop consumer alerts / messages for newsflash and input into media releases and radio scripts. Develop and implement business education (SMMEs) initiatives Coordinate and facilitate business seminars Develop business alerts / messages for newsflash and input into media releases and radio scripts Apply a project management approach in managing various consumer education activities and awareness campaigns. Gather information for special projects such as school/ community events around consumer issues Provide desktop research into consumer protection Conduct research on consumer trends Analyse the consumer protection landscape. Establish partnerships with various stakeholders to maximise the impact of consumer education programmes Implement consumer education and awareness programmes in partnership with the Department of Education for learners in schools, non-government organisations, universities on consumer education, focusing on curriculum alignment in Life Orientation and Management Sciences learners Develop education and awareness programmes for consumers and stakeholders Educate citizens and stakeholders in the aim to effect behavioural changes Coordinate and facilitate outreach and awareness activities with various stakeholders Coordinate consumer education with relevant stakeholders Update and maintain the stakeholder database.

Where to send your application

Apply online through the Gauteng Provincial Government E-Recruitment System at http://jobs.gauteng.gpg.gov.za

Enquiries

Siphiwe Nhlapho/ Lwandile Phaledi/ Lebohang Molefe at 066 196 6890/079 803 5373/066 196 6917

Taken from Public Service Vacancy Circular 31 of 2026, published by the Department of Public Service and Administration on 28 August 2026. Open the PDF to check this post against the original. Last checked 10 September 2026.

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