DEPUTY DIRECTOR: CONSUMER PROTECTION

Department of Economic Development and Tourism

Directorate: Consumer Affairs

Reference number: C6/26/2
Salary: R1 101 468 – R1 297 476 per annum (Level 12), (an all-inclusive remuneration package).
Centre: Head Office: Polokwane
Province: Limpopo
Closing date: 11 September 2026
Circular: No 31 of 2026

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Requirements

Grade 12 plus an NQF 6 qualification in Law / Management / Economics or equivalent as recognized by SAQA. Five (5) years’ relevant functional experience in consumer inspectorate and investigation of which three (3) years must be at supervisory level (ASD level). Valid driver’s license (with exception of persons with disability. Skills And Knowledge: Knowledge of consumer matters, dealing with LPCA, CPA legislations, inspectorate and investigation environment. Detailed knowledge of consumer legislation including the following: Consumer Protection Act (National and Provincial), National Credit Act, Access to Information Act. Sound knowledge of regulatory framework for the public service regulations, Public Service Act. Ability to interpret and apply policies, advance knowledge and application general management and project management principles. Reasonable knowledge of the various pieces of legislation to assist in conducting inspections, investigations and persecutions. Ability to communicate and negotiate at all levels. Presentation skills. Analytical and problem-solving skills. Report writing skills. Computer literacy.

Duties

Manage and facilitate the consumer complaints handling, adjudication and ADR’s. Facilitate the prohibition of unfair business practices and port of entries in the province. Mediate and negotiate with suppliers of goods and services in terms of LPCA, CPA no 68 of 2008 and the other relevant and applicable legislations on behalf of the consumer. Manage and facilitate consumer court activities. Manage resources of the sub directorate. Represent consumers in the consumer court and provide secretariat services.

Where to send your application

All applications should be Hand Deliver at Pomeroy CHC Human Resource Management Offices; Office Number 16-114 or email to Mbalenhle.zulu@kznhealth.gov.za

Enquiries

Ms. WA Klaassen Tel No: (015) 293 8691

Taken from Public Service Vacancy Circular 31 of 2026, published by the Department of Public Service and Administration on 28 August 2026. Open the PDF to check this post against the original. Last checked 9 September 2026.

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