DEPUTY DIRECTOR: PERFORMANCE IMPROVEMENT, BUSINESS PROCESSES AND GOVERNANCE COMPLIANCE

Department of Communications and Digital Technologies

Reference number: DDPBG
Salary: R932 292 per annum (Level 11), the all-inclusive remuneration package consists of a basic salary, the State’s contribution to the Government Pension Fund, a medical fund and a flexible portion in terms of applicable rules.
Centre: Pretoria, Hatfield
Province: Gauteng
Closing date: 5 October 2026
Circular: No 34 of 2026

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Requirements

An appropriate NQF level 7 qualifications / Degree in Risk Management / Governance and Compliance / Operational Management/Quality Management or relevant equivalent qualification as recognised by the South African Qualifications Authority. A minimum of three (3) years' experience at Assistant Director/Middle Management level in a Governance and Compliance environment. Training certificate in Business Process Management or related training. Skills / Competencies and Knowledge: Job knowledge, Quality of Work, Initiative, Planning and Execution, Communication, Teamwork, Reliability, Service Delivery Innovation, Governance and Compliance, Policy Coordination, Business Process Analysis and Mapping, Quality Management/Assurance, Stakeholder Engagement, Benchmarking, Research.

Duties

The purpose of the post is to coordinate, facilitate and monitor the delivery of governance frameworks and performance improvement initiatives. The successful candidate will facilitate the review and implementation of governance frameworks and assess the governance structure to embed sound governance in the Department. Establish and coordinate governance and compliance committee (GCC) activities and provide operational and secretariat services to the committee. Coordinate processes and advise functional areas on developing and maintaining policies. Business Processes and Standard Operating Procedures (SOPs) in line with approved guidelines and a risk-based approach. Maintain a comprehensive, up-to-date database of policy, SOP, and business process blueprints and registers to ensure consistency, accuracy, and accessibility, and to monitor compliance. Identify and advise on processes that could be reengineered, in collaboration with the business units and IT, to improve operational effectiveness. Facilitate the establishment of quality standards for programme delivery to ensure outcomes meet defined standards. Manage the development of governance terms of reference and charters and monitor their effective rollout and adoption across the Department. Assist in interfacing with oversight structures through effective processing of their recommendation. Assist with enterprise project management administrative activities where required. Contributing to key result areas such as project management, managing financial resources, driving change and operational excellence and managing compliance.

Where to send your application

Application Link CLICK HERE

Enquiries

Ms N Sekele Tel No: (012) 427 8599, Ms N Khosa Tel No: (012) 427 8260, Mr M Cilo Tel No: (012) 427 8514

Taken from Public Service Vacancy Circular 34 of 2026, published by the Department of Public Service and Administration on 18 September 2026. Open the PDF to check this post against the original. Last checked 18 September 2026.

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