E–CARES SYSTEM MANAGER

Department of Basic Education

Branch: Early Childhood Development (02 Years Contract)

Reference number: LDOE 10/08/2026
Salary: R932 292 per annum
Centre: Head Office, Polokwane
Province: Limpopo
Closing date: 11 September 2026
Circular: No 31 of 2026

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Requirements

NQF Level 7 qualification in Information Systems / ICT / Computer Science / Data or related field as recognized by SAQA. A postgraduate qualification in a relevant field will be an added advantage. Seven (7) years’ relevant experience in Systems Administration and Information Systems. Experience in the education sector data (e.g., EMIS) or ECD programmes will be an added advantage. Valid driver’s license with exception of people with disabilities Competencies. Knowledge and Skills: Knowledge of Cloud-based system operations. Knowledge of the provincial EMIS environment and/ or ECD system landscape. Knowledge of database management. Knowledge of business intelligence reporting. Knowledge of database management. Knowledge of business intelligence reporting. Strong computer literacy (MS Office, online systems, Excel, data entry/platforms). Practical experience using information systems or databases. Intermediate data analysis and reporting skills. Training facilitation and user support skills. Document management and verification. Well-developed reasoning, innovative thinking and problem-solving ability. Ability to effectively compile and present reports. Must be knowledgeable with Human Resource Management (People Management) practices. User Acceptance Testing (UAT) and training facilitation. Data reporting and system usage monitoring. Strong analytical, data manipulation and reporting skills (Excel advanced level). Ability to coordinate multi-level stakeholders (national, provincial, district). Problem-solving ability, attention to detail, customer service orientation. Ability to work independently and travel extensively. Ability to support end-users and provide helpdesk-style guidance. Good communication (verbal and written) and stakeholder coordination skills. Strong problem-solving skills, attention to detail, and ability to work independently.

Duties

Provincial e-Cares system usage and performance management. Leading provincial support for system usage, performance and adoption. Monitoring user compliance with system functionality and data workflows. Advocating system utilization for decision-making. User support and access management. Managing first line helpdesk support for PED users. Managing user access, roles and permissions. Escalating issues promptly to national and service providers. User training and capacity building, which entails conducting ongoing training on New releases; Functional improvements; Reporting and dashboards. Supporting districts and circuits to drive usage. Leading provincial testing of system releases and updates. Developing test plans, recording User Acceptance Testing (UAT) outcomes, and submitting feedback to developers. Validating system enhancements before deployment. Identifying and resolving technical issues affecting provincial users. Maintaining alignment between e-Cares and EMIS Master lists. Validating EMIS number allocation in e-Cares. Supporting provincial reporting needs and accuracy.

Where to send your application

All applications should be Hand Deliver at Pomeroy CHC Human Resource Management Offices; Office Number 16-114 or email to Mbalenhle.zulu@kznhealth.gov.za

Enquiries

Mr Lukheli TV at 081 535 3675, Mr. Ramaru TE at 067 873 7345, Mesdames Mmowa LS at 081 532 6059, Phasiwe N at 081 550 2664

Taken from Public Service Vacancy Circular 31 of 2026, published by the Department of Public Service and Administration on 28 August 2026. Open the PDF to check this post against the original. Last checked 9 September 2026.

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