TELKOM OPERATOR

Department of Health

Chief Directorate: Metro Health Services

Salary: R201 093 per annum
Centre: Macassar CDC, Khayelitsha/ Eastern Sub-structure
Province: Western Cape
Closing date: 28 September 2026
Circular: No 33 of 2026

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Requirements

Minimum educational qualification: General Education and Training Certificate (GETC)/Grade 9 (Std. 7). Experience: Appropriate experience in the operating of a high-volume switchboard, a messaging/ paging system and managing an enquiry/ helpdesk. Competencies (knowledge/skills): Good communication (verbal and written) and interpersonal skills. Excellent telephone etiquette. Willingness to work under pressure, unsupervised and in a team environment. Willingness to work shifts, including public holidays, weekends and overtime. Computer literacy (MS Office: Word, Excel and PowerPoint).

Duties

Manage switchboard, email and telephonic enquiries, dispatching calls, taking and delivering messages, making announcements and paging staff over intercom. Manage the facility helpdesk. Effective telecommunication and support service to the facility. Handle all internal and external calls and general enquiries. Handle all telecommunication equipment and related tasks to ensure that all equipment is in working order, report all faults timeously to line manager. Maintain and update internal directory. Keep records of all official and private calls and print and distribute monthly telephone accounts. Provide clerical and administrative support to colleagues and supervisor.

Where to send your application

Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).

Enquiries

Mr F Wilson Tel No: (021) 857-2330

Note

No payment of any kind is required when applying for this post.

Taken from Public Service Vacancy Circular 33 of 2026, published by the Department of Public Service and Administration on 11 September 2026. Open the PDF to check this post against the original. Last checked 11 September 2026.

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