This vacancy has closed. It closed on 13 July 2026 and is kept here for reference only.
ASSISTANT DIRECTOR: INFORMATION COMMUNICATION TECHNOLOGY - MICROSOFT D365 SUPPORT
Department of Higher Education and Training
Branch: Skills Development Component: National Skills Fund Directorate: Information Communication Technology And Analytics
- Reference number
- NSF23/07/2026
- Salary
- R487 197per annum (Level 09)
- Centre
- Pretoria
- Province
- Gauteng
- Closing date
- 13 July 2026
- Circular
- No 22 of 2026
Requirements
An appropriate bachelor’s degree/ national diploma (NQF Level 6) in information technology, Computer Science. A minimum of 3-5 years of relevant experience in ICT, with at least (3) to five (5) years of Microsoft D365 Application Support and work experience at a supervisory role. Must have experience with all phases of Microsoft D365 software development life cycle using a combination of Azure DevOps and LCS. Experience with Microsoft Azure Platform (Azure Service Bus, Logic App, PowerApps, Event Hub, Power Automate, etc.) will be an added advantage. Knowledge of public sector ICT governance frameworks (e.g., DPSA, CGICTPF, POPIA, ISO/IEC standards). Experience in IT project management and user support, the incumbent will also be a person who works well under pressure, pays attention to detail, works well within a team environment and has good communication skills. Excellent technical knowledge of ICT systems, and security, Strong leadership, communication, and stakeholder management skills. Analytical thinking and problem- solving abilities.
Duties
The D365 Support Technician (Assistant Director Level) will oversee technical support and operational readiness during the implementation of Microsoft Dynamics 365. Act as a bridge between the technical team, business stakeholders, and end-users, ensuring system stability, issue resolution, and successful rollout. The Administrator will be responsible for analysis, configuration, and maintenance of the Microsoft Dynamics D365. The ideal candidate should have knowledge of D365 system, workflows, configuration (including UI / form development), security, reporting / dashboards, any custom development, web portals, data integrations, and any device integration. Knowledge of ICT legislation and policy frameworks in the public service. Continue monitoring & fine-tuning performance for D365 instances. Assist the team to ensure compliance with IT policies and procedures. Collaborate with developers, integrators, and business partners for system enhancements/upgrades. A valid driver’s license. Coordinate ICT service delivery, including user support, and system administration. Oversee the implementation and maintenance of business systems and enterprise resource planning. Ensure proper ICT governance, including risk management, business continuity, and disaster recovery planning.
Enquiries
Mr D Moyane Tel No: (012) 943 3105 / Ms C Els (012) 943 3250 / Ms B Setuki (012) 943 3161
Taken from Public Service Vacancy Circular 22 of 2026, published by the Department of Public Service and Administration on 26 June 2026. Open the PDF to check this post against the original. Last checked 9 September 2026.
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