This vacancy has closed. It closed on 17 July 2026 and is kept here for reference only.
BUSINESS ANALYST
Department of Health
Directorate: Health Intelligence
- Salary
- R932 292 per annum (A portion of the package can be structured according to the individual’s personal needs)
- Centre
- Head Office, Cape Town, (Component: Provincial Data Centre)
- Province
- Western Cape
- Closing date
- 17 July 2026
- Circular
- No 23 of 2026
Requirements
Minimum educational qualification: An appropriate 3-year tertiary qualification (National Diploma/or Degree) in Information Technology, Business Analysis, Business Informatics, Information Systems, Computer Science or a related field. Experience: Appropriate experience in the public health sector or government environment. Appropriate experience in Agile system development life cycle practices. Appropriate experience in process mapping, business case development and operational and strategic planning. Appropriate experience in Business Intelligence, data analysis, reporting, dashboards, or decision-support systems. Inherent requirement of the job: Valid (Code B/EB) Driver’s Licence and willingness to travel. Competencies (knowledge/skills): Business analysis methodologies, tools, and techniques. System development life cycle methodologies, including Agile, Scrum, Waterfall and hybrid delivery approaches. Product ownership, backlog management, user story writing, prioritisation, and acceptance criteria development. Business Intelligence concepts, data analysis, reporting requirements, dashboards, and performance monitoring. Project management methodologies and practices. Strong analytical and problem-solving skills. Strong written and verbal communication skills. Ability to translate business needs into clear functional and non-functional requirements. Ability to engage senior stakeholders, technical teams, users, and service providers. Ability to work across strategy, operations, technology, and data. Ability to prepare clear reports, business cases, specifications, user stories, presentations, and decision documents.
Duties
The purpose of the role is to analyse business problems, identify their underlying causes and impacts, and propose data driven solutions to improve business processes and efficiency. Responsible for bridging the gap between the Provincial Health Data Centre technical report developers, frontline clinical users and decision-makers by using data analytics to assess processes, identify problems, determine requirements, and deliver data-driven recommendations and documentation. Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques. Work alongside multidisciplinary technical teams to ascertain requirements for digital patient management tools, clinical reporting and analysis across a broad range of disease profiles. Active participation in the user acceptance testing phase, including the provision of feedback to software developers and clinical report developers. Documenting business process requirements through interviews or facilitation sessions. Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges. Analyse existing business processes and technology, and propose new developments and changes based on business requirements. Develop functional and technical specifications to meet the business needs of clients. Conduct system analysis for new and existing systems. Construct programs including coding, testing, and debugging. Preparing business cases and conducting risk assessments. Contribute to multiple disease-specific initiatives by maintaining project documentation, managing scope and schedules, prioritising daily tasks, ensuring timely delivery, escalating issues appropriately, and managing stakeholder relationships. Conducting playback sessions(presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete. Conduct business analysis across programmes, systems, and service areas, including requirements gathering, process mapping, stakeholder engagement, gap analysis, solution definition, and benefits tracking. Support the full system development life cycle, including initiation, discovery, requirements definition, solution design, development support, testing, implementation, change management, and post-implementation review. Apply Agile delivery practices, including backlog management, user story development, sprint planning support, prioritisation, acceptance criteria definition, user acceptance testing, and continuous stakeholder feedback. Perform Product Owner responsibilities where required, including defining product vision, managing product backlogs, prioritising features, validating business value, and aligning delivery teams with business needs. Support Business Intelligence and reporting initiatives by defining data requirements, reporting needs, dashboard requirements, performance indicators, and data-driven decision-making processes.
Where to send your application
Applications are submitted online via www.westerncape.gov.za/health-jobs (click “online applications”).
Enquiries
Dr M Ismail, email: Muzzammil.Ismail@westerncape.gov.za
Note
No payment of any kind is required when applying for this post. A competency test may form part of the selection process.
Taken from Public Service Vacancy Circular 23 of 2026, published by the Department of Public Service and Administration on 3 July 2026. Open the PDF to check this post against the original. Last checked 9 September 2026.
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