CUSTOMER RELATIONS OFFICER: REGISTRATION AND COMPLIANCE
Department of Social Development
Western Cape Mobility Department
- Reference number
- WCMD 61/2026
- Salary
- R338 106 - R 398 277 per annum (Level 07)
- Centre
- Western Cape Mobility Department, Western Cape Government
- Province
- Western Cape
- Closing date
- 9 November 2026
- Circular
- No 37 of 2026
Apply with a Z83
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Fill the Z83 for this postRequirements
An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher qualification) at NQF 6 in customer / client services or customer/client care or related fields. A minimum of 1–year relevant administrative support experience. Competencies: Implement legislation, regulatory frameworks, policies and best practices relevant to the line functions; use information systems that support the management of knowledge and information relating to the line function; administer the Public Service Act, 1994, as amended (Act No. 103 of 1994); administer the Public Service Regulations, 2016; administer the National Land Transport Act (Act No. 5 of 2009); administer the Road Transportation Act (Act No. 74 of 1977); administer the Western Cape Road Transportation Amendment Law Act (Act No. 8 of 1996); administer the National Land Transport Regulations, 2009; manage financial processes in accordance with the Public Finance Management Act, 1999, National Treasury Regulations, Provincial Treasury Instructions and other applicable financial policies, prescripts, directives and collective agreements; process applications for operating licences; manage the functions, activities, processes and procedures of a Walk-In-Centre; manage financial management, monitoring and reporting procedures, systems and reports of the Directorate; Skills: perform numeracy and literacy functions; use computer systems effectively; communicate effectively in the required language; manage projects; perform accounting, finance and audit functions; conduct economic, financial and statistical analysis; perform legal administration; provide customer and client care; Other: compile and present reports; solve problems; communicate effectively; plan and organise activities; conduct research; work effectively under pressure; work irregular hours when required; meet tight deadlines.
Duties
Render assistance with the handling of enquiries; Client Service and Application Administration; Business Process Improvement and Operational Support; Render administrative support services.
Where to send your application
Only applications submitted online will be accepted. To apply submit your application online only: via http://www.westerncape.gov.za/jobs or https://westerncapegov.erecruit.co
Enquiries
Ms J Ndlovu Tel No: (021) 483 0260
Taken from Public Service Vacancy Circular 37 of 2026, published by the Department of Public Service and Administration on 16 October 2026. Open the PDF to check this post against the original. Last checked 24 October 2026.
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