This vacancy has closed. It closed on 10 July 2026 and is kept here for reference only.

ICT TECHNICIAN

Department of Land Reform and Rural Development

Chief Directorate: Deeds ICT

Reference number: 3/1/1/1/2026/92
Salary: R413 001 per annum (Level 8)
Centre: Gauteng (Pretoria)
Province: Gauteng
Closing date: 10 July 2026
Circular: No 22 of 2026

Requirements

Minimum requirements: Applicants must be in a possession of Grade 12 Certificate and a National Diploma in Information Technology (NQF 6) or related equivalent qualification. MCSE certification or related equivalent certification. Minimum of 2 years’ experience in Information Technology field. Job related knowledge: Knowledge of Networking Technologies across diverse platforms. Knowledge of Information Technology Acts and Policies. Knowledge of internal control and risk management. Knowledge of Project management principles and tools. Knowledge of technical aspects of Information and communication Technology goods and services. Job related skills: Project management skills. Business analysis skills. Communication skills. Team worker skills. Facilitation skills. Good judgement and assertiveness skills. Planning and Organising skills. Supervisory skills. Computer skills. Interpersonal skills. A valid driver’s license.

Duties

Provide technical line support to all end users (hardware and software support). Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications. Assist all our users with any logged IT related incident when called upon. Take ownership of issues by carrying out problem analysis to implement temporary or permanents fixes with the aim of restoring service to the customer as soon as possible. Escalating incidents to other support teams where necessary. Accurately record, update and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents with printers, copiers and scanners. Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. Ensure technology is accessible and equipped with current hardware and software. Troubleshoot hardware, software and network operating system. Be familiar with all hardware and software. Be familiar with network operating systems. Provide orientation to new users of existing technology. Train staff about potential uses of existing technology. Train staff about new and potential use. Provide individual training and support on request. Provide recommendations about accessing information and support. Maintain current and accurate inventory of technology hardware, software and resources. Provide, monitor and manage Local Area Network (LAN). Coordinate IT Network support with internal and external parties. Provide IT Network support. Monitor network and report any anomalies. Document and maintain network equipment and configurations. Ensure security measures are met, and policies are adhered and workshop ICT Policies. Educate users about ICT policies such as password policy, email policy, internet policy, desktop policy and etc. Monitor and maintain technology to ensure maximum access. Troubleshoot all technology issues. Maintain log and / or list of required repairs and maintenance. Make recommendations about the purchase of technology resources. Research current and potential resources and services. Ensure hardware is stripped and secured before disposal. Test and rollout all projects that OCIO is rolling out to the department and serve as a point of contact to regional technical staff regards to all projects undertaken by OCIO. Test new applications before implemented / installed in departmental Network and advice accordingly. Assist on escalated calls from technicians from other regions and resolve them on time. Train technician from other regions if there is a new application in the Department.

Where to send your application

Applications can be submitted by hand delivery during office hours to: Office of the Chief Registrar of Deeds at 600 Lillian Ngoyi Street, Berea Park, Pretoria, 0002 or apply by accessing Deeds Online Job Application Portal; https://deedsportal.deeds.gov.za/ (Please separate Application Form for each post) before the closing date as no late applications will be considered

Enquiries

Mr. HS Tshinavhe Tel: (012) 337 9380

Note

EE Targets: Coloured, Indian and White Males and Coloured, Indian and White Females and Persons with Disabilities.

Taken from Public Service Vacancy Circular 22 of 2026, published by the Department of Public Service and Administration on 26 June 2026. Open the PDF to check this post against the original. Last checked 9 September 2026.

This post is free to apply for. Nobody may charge you an application, registration or "background check" fee for a government job, and there is no register to join. If someone is asking for money, check them here first.