INTERNSHIP: DECLARATIONS AND CALL CENTRE SERVICES

Department of Employment and Labour

Reference number: HR4/4/1/3/DCCS2026/UIF
Salary: R8 174.75 per month
Centre: Unemployment Insurance Fund: Pretoria
Province: Gauteng
Closing date: 7 August 2026
Circular: No 26 of 2026

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Requirements

An undergraduate qualification in Contact Centre Management/ Business Management/ Business Administration/ Administration Management/ Public Administration/ Financial Management at NQF Level 6 as recognized by SAQA. No experience required. Never participated in any internship programme (for both public and private sector). Knowledge: Unemployment Insurance Act and Regulations. Unemployment Insurance Contribution Act. Batho Pele Principles. Call Centre Operating System. Skills: Computer Literacy. Communication (Verbal and written). Listening. Interpersonal. Customer Focused. Telephone Etiquette.

Duties

Support inbound and outbound call services. Support helpdesk services. Support maintenance of employer database.

Where to send your application

E-mail: UIF-Intern41@labour.gov.za FOR ATTENTION : Sub-directorate: Human Resources Practices, UIF 38

Enquiries

Mr GV Kegakilwe at 082 600 9378 / TN Dire at 082 894 4197

Taken from Public Service Vacancy Circular 26 of 2026, published by the Department of Public Service and Administration on 24 July 2026. Open the PDF to check this post against the original. Last checked 30 July 2026.

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