SENIOR ADMINISTRATION OFFICER: OPERATIONS

Department of Employment and Labour

Reference number: HR4/4/1/202
Salary: R413 001 per annum
Centre: Labour Centre: Kwa-Maqoma but stationed at Alice Satellite Office
Province: Eastern Cape
Closing date: 16 October 2026
Circular: No 35 of 2026

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Requirements

An undergraduate qualification in Operations Management / Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognised by SAQA. Two (2) years functional experience in Client Services environment/Claims Processing environment in operations or Insurance environment. Valid driver’s licence. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act, Department of Employment and Labour & UIF Policies and procedures, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA) Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer Literacy, Problem Solving, Planning and Organising.

Duties

Provide Unemployment Insurance services through interaction with customers, provide quality assurance and follow-up on Unemployment Insurance applications, Administer the UI claims and Processing Services, Supervise resources (Human, Financial, Equipment/Assets) in the section.

Where to send your application

Deputy Director: Labour Operations, Private Bag X19, Mdantsane, 5201, Hand deliver at No.1 Mazaule Street, NU 1, Mdantsane. Email: Jobs- ECMDS@labour.gov.za Deputy Director: Labour Operations, Private Bag X530, Kwa-Maqoma, 4735 or hand deliver at No.528 Alice Road Old Teba Building Kwa-Maqoma,5720. Email: Jobs-ECFOB@labour.gov.za

Enquiries

Mr Lisolomzi Mduduma Tel No: (043) 285 0402 (Mdantsane Labour Centre) Mr Tamsanqa Mgudane Tel No: (046) 307 7280 (Kwa-Maqoma Labour Centre and Alice Satellite Office)

Note

priority will be given to African Males, White Males, White Females, Coloured Males, Coloured Females, Indian Males, Indian Females, People with Disability.

Taken from Public Service Vacancy Circular 35 of 2026, published by the Department of Public Service and Administration on 2 October 2026. Open the PDF to check this post against the original. Last checked 3 October 2026.